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Jobs→Nauto Japan合同会社→Technical Support (Hardware) | Technical Support (Hardware)

Technical Support (Hardware) | Technical Support (Hardware)English summary from Japanese

Nauto Japan合同会社

✓ Detailed
Salary
スキルに応じてご相談の上決定します。
Location
東京都千代田区丸の内1-9-2 グラントウキョウサウスタワー9階
Job Type
Full-time
Work Style
・フレックス勤務 ・ハイブリッドワーク(週2回以上のオフィス勤務または顧客訪問が必須。月8回出社で調整可能)
Apply on HERP

Role summaryEnglish summary from Japanese

English summary for screening — check the original posting before applying.

Seeking a Technical Support Engineer to handle customer inquiries for in-vehicle hardware. This role involves installation, training, troubleshooting, and escalating issues to the US engineering team. You will also be responsible for testing new software releases in Japan.

Must-haves

  • 3+ years of experience in technical support
  • Knowledge of Android tools like adb and fastboot
  • Knowledge of Linux/Android debugging tools like logcat
  • Knowledge of automotive electrical systems
  • Valid Japanese driver's license
  • Native level Japanese proficiency
  • Business level English proficiency

Nice-to-haves

  • Experience testing Android applications
  • Experience installing car electronics like dashcams
  • Experience working in a startup or small team environment

Tech stack

AndroidLinuxadbfastbootlogcatYAMLJiraConfluence

Work style

Hybrid work (at least 2 days/week in office or customer visits required, flexible with 8 days/month attendance). Location: Marunouchi, Chiyoda-ku, Tokyo.

About the Company

Nauto Japan合同会社

Headquarters
〒100-6609 東京都千代⽥区丸の内1丁目9-2グラントウキョウサウスタワー 9階
Founded
2017-06
Visit Website
Posted8/20/2026
Updated2026/08/20 10:42
Sourceherp