English summary for screening — check the original posting before applying.
Tech Lab is an AI tech venture founded in 2023, focused on solving social issues through AI implementation. They are seeking a ServiceNow Engineer to work on DX projects, including ITSM implementation, workflow automation, and business application development on the ServiceNow platform. The role offers opportunities to engage in upstream processes and connect with the AI community.
Must-haves
- Experience with ServiceNow system development (design, implementation, testing, operation/maintenance)
- Experience with ITSM/ITOM implementation and construction, workflow automation, or business application development on ServiceNow
- Willingness to work in the Kanto region (centered in Tokyo)
- Prioritize 'being a good person' over 'technical skills' in hiring
Nice-to-haves
- Experience with requirements definition, business process design, or architecture design
- Experience with ITOM/CMDB design and construction
- Experience developing ServiceNow integration solutions utilizing generative AI
- Experience replacing/integrating business systems into ServiceNow
Tech stack
ServiceNowAIITSMITOMCMDBGenerative AI
Work style
Full remote OK, On-site, or Hybrid work available depending on the project. Work location is Kanto region (centered in Tokyo).