Customer Success / Technical Support (Tier 2) - Post iPaaS Implementation Customer Support & Technical Assistance Lead

▼Job Description Responsible for all technical support for customers using our iPaaS product and those considering adoption. This is a position where you will actively lead problem-solving for system integration by understanding the customer's business flow, rather than just following manuals. ■ Main Responsibilities * Post-implementation customer success activities (regular meetings, utilization support, onboarding) * Tier 2 technical support * Initial troubleshooting o...