English summary for screening — check the original posting before applying.
Headwaters Consulting is seeking an Account Manager (AM) to drive the growth of their AI/DX consulting business. This role involves sales strategy, deal creation, revenue management, and organizational management, with an emphasis on proactive problem-solving and driving change.
Must-haves
- Experience in project management, PMO, or project promotion
- Ability to proactively identify issues and involve stakeholders
- Willingness to flexibly incorporate new technologies and ideas
- Experience in consulting, AI utilization, DX promotion, business improvement, AI/DX human resource development, or system development
- Ability to drive projects independently
Nice-to-haves
- Experience in new client acquisition, existing client development, relationship building, and issue hearing
- Experience in developing and promoting account strategies
- Experience in proposing DX/IT solutions and creating deals
- Experience in expanding business through upsell/cross-sell
- Experience in creating proposals and quotations, and client negotiation
- Experience in coordinating with internal stakeholders such as PMs and engineers
- Experience in supporting project quality and delivery time management
- Experience in troubleshooting and improving customer satisfaction
- Experience in managing sales, gross profit, and KPIs, and formulating strategies
- Experience in order planning and pipeline management
- Experience in leading the consulting division's growth
Other notes
Emphasis on team goal achievement over individual quotas.