English summary for screening — check the original posting before applying.
This role is responsible for the stable operation of web and digital services, including continuous improvement, renewals, and planning/promotion of new initiatives. You will be expected to identify user and business issues, plan solutions using IT/Web, and drive projects forward, potentially leading upstream planning and requirements definition.
Must-haves
- Experience in web/digital service operation management
- Experience in planning and managing web/digital service improvements
- Experience in promoting renewal and new introduction projects
- Experience managing vendors (external web production companies, system companies)
- Experience in requirements definition and management
- Experience in schedule, issue, and risk management
- Experience coordinating with internal departments and vendors
Nice-to-haves
- Experience as a leader in web/digital planning and projects
- Experience in UI/UX improvement
- Experience analyzing issues using access data and proposing improvements
- Experience in improving operational quality, cost, and efficiency