English summary for screening — check the original posting before applying.
This role focuses on driving business growth by establishing and optimizing internal business processes, accelerating decision-making and execution speed. You will work within the Corporate IT team to manage internal problem-solving, help desk operations, SaaS management, and PC setup.
Must-haves
- Experience in PC Lifecycle Management, including kitting operations.
- Experience in Account and SaaS Management.
- Experience in Help Desk operations and evolution.
- Experience with automation initiatives.
Nice-to-haves
- Experience visualizing Shadow IT.
- Experience rationalizing account management using JOSYS.
- Experience leading initiatives for automated first-response using RAG.
Tech stack
ReactVue.jsLaravelSymfonyNestJSGoKotlinSnowflakeRekognitionAWS Step FunctionsKinesis Data StreamsPostgreSQLMySQLDynamoDBECS on FargateLambdaEC2FastAPILangGraphNginxGitHubTerraformSlackFigjamGoogle MeetFigmaAdobe CCGoogle WorkspaceDocBaseBacklogCloudwatchSentryGrafanaZabbixfluentbitPrometheusElasticSearchDifyn8nClaude CodeGeminiOpenAIDevinv0Cursor