[DX Promotion/SaaS Implementation Experience] Not "Just Implementing the System." CS Consultant Role Responsible for System Adoption in Medical InstitutionsEnglish summary from Japanese

ALTURA X株式会社

✓ Detailed

Salary

480万円〜840万円

Location

東京都, 神奈川県, 千葉県, 埼玉県, 大阪府, 兵庫県, 京都府, 愛知県, 北海道, 青森県, 岩手県, 宮城県, 秋田県, 山形県, 福島県, 茨城県, 栃木県, 群馬県, 新潟県, 富山県, 石川県, 福井県, 山梨県, 長野県, 岐阜県, 静岡県, 三重県, 滋賀県, 奈良県, 和歌山県, 鳥取県, 島根県, 岡山県, 広島県, 山口県, 徳島県, 香川県, 愛媛県, 高知県, 福岡県, 佐賀県, 長崎県, 熊本県, 大分県, 宮崎県, 鹿児島県, 沖縄県, フルリモート

Job Type

Full-time

Work Style

null～null

Apply on GREEN

Role summaryEnglish summary from Japanese

English summary for screening — check the original posting before applying.

ALTURA X is seeking a Customer Success Consultant to implement and ensure the adoption of their SaaS product within medical institutions. This role goes beyond typical support, focusing on understanding client operations, planning implementations, and guiding clients through to successful system usage.

Must-haves

Experience listening carefully to customers and organizing their issues.
Experience coordinating between management, operational staff, and related departments.
Experience supporting execution and adoption, not just making proposals.
Willingness to learn new areas and act for the customer.

Nice-to-haves

Experience in consulting.
Experience in SaaS implementation.

Tech stack

SaaS

Work style

Onsite, Location not specified

About the Company