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Browse thousands of tech jobs at Japanese startups and companies. Translated for foreign engineers.

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Jobs→株式会社AirX→Customer Support (Full-time)

Customer Support (Full-time)English summary from Japanese

株式会社AirX

✓ Detailed
Salary
400万円〜(スキル、経験に応じます)
Location
東京本社 東京都千代田区麹町6-6-2 麹町ビルディング5F Wework 麹町 営業所、 各ヘリポートへのヘルプ出勤 自宅でのリモートワーク可能(上長承認必要)
Job Type
Full-time
Work Style
勤務時間 9:30〜18:30(実働8時間) フライトのヘルプ対応で残業が発生することがあります
Apply on HERP

Role summaryEnglish summary from Japanese

English summary for screening — check the original posting before applying.

AirX is a next-generation aviation mobility company looking for core members for their customer support team. This role involves understanding the customer journey, analyzing activities, and improving quality and productivity to support the air mobility revolution.

Must-haves

  • Experience as a call center manager or store operations chief/manager
  • Conversational English ability (desire to communicate is sufficient)
  • Experience in member training/management to improve response quality
  • Experience in member training/management to improve productivity

Nice-to-haves

  • Experience in planning for upsells and repeat customer acquisition
  • Experience in quality/productivity management and analysis

Work style

Remote work from home is possible (requires supervisor approval). Located in Tokyo Headquarters (Chiyoda-ku) or branch offices/heliports. Casual dress code.

Other notes

Salary: 4 million JPY ~ (depending on skills and experience). Full-time employee. Probationary period: 3 months.

About the Company

株式会社AirX

Categories
MobilityTravel / HospitalityAerospace / Space
Headquarters
〒102-0083 東京都千代田区麹町6-6-2番町麹町ビルディング
Founded
2015-02
Visit Website
Posted5/8/2026
Sourceherp